Shipping policy
Last updated: [2023.07.23]
Please note: Total delivery time = processing time + delivery time
Shipping methods: USPS and EMS will be chosen for the Free and standard shipping depending on the destination countries. We cannot deliver to P.O. Boxes; we require a street address.
Shipping Cost: Free Standard shipping for orders over $50. For orders under $50, a $6.99 shipping fee will be charged. If you choose to use the premium shipping, a $9.99 shipping fee will be charged. If an order is cancelled after the order has been shipped or processed, the customer is responsible for round trip shipping charges even if LYTARA paid for the original shipment (i.e. Free Shipping).
| Shipping Method |
Standard shipping in working days except for the processing time
|
| Free Shipping |
10-15 Days
|
| Standard Shipping | 10-15 Days |
| Premium Shipping |
7-10 Days |
* Please allow 2 business days for your order to be processed from our warehouse prior to shipment. During New Product Launches, Holidays, or Sale events, it may take 5-7 business days for your order to be processed. Orders are not shipped on weekends or holidays.
* If there are Postal Delays, it may take an additional 7-10 business days for delivery. Please note: Postal delays are completely out of our control.
TRACKING YOUR ORDER
When your order has been processed and shipped, you will receive an e-mail notification from us which will include the shipping details and the tracking number. Please allow 48 hours for the tracking information to show on the package tracking website.